Friday, 10 October – 11:25am & 12:40pm Arena 1 (Level G), Meeting Rooms 5&6, 7&8 and 9 (Level 1)
This session explores the latest consumer trends shaping the club experience and how clubs can stay ahead of changing customer expectations. Gain insights from a panel of industry experts as they explore gaming behaviours, evolving drink and entertainment preferences.
Recent inspections by SafeWork NSW have led to the issuance of Improvement Notices
against a number of clubs in relation to their outdoor gaming rooms. This session
explores the intersection of health & safety legislation, AML/CTF guidelines,
responsible gambling laws and operational realities. Join us for a practical
discussion on how clubs can navigate this evolving regulatory environment while
protecting staff wellbeing and maintaining compliance.
Ensuring compliance is one of a director’s most critical
responsibilities. The Australian Institute of Company Directors (AICD) will deliver this
session, providing expert insights into the frameworks, processes, and practical strategies
directors need to effectively oversee company compliance obligations.
How can clubs move beyond traditional models to attract younger patrons?
This session explores what’s working across NSW—from state-of-the-art sports
bars and interactive entertainment to elevated casual and approachable,
on-trend food and beverage offerings. Learn how market research,
community engagement, and professional executional can transform our venues into vibrant,
youth-focused social hubs. Tully Heard and our club panellists will share insights
from their success in creating modern, and immersive spaces that are attracting younger audiences.
